Office Personnel
John Gilluly – President
John Gilluly has 24 years of professional workplace experience with 18 years in management consulting. His expertise includes working with companies to develop robust Quality and Management Systems based on ISO, and TS-16949, train internal leaders, apply statistical problem solving techniques to pressing issues, and conduct audits.
John helps companies in their efforts to improve product productivity. He trains and facilitates Six Sigma improvement teams in companies in addition to coaching managers in their efforts to become better leaders and improve responsiveness to internal and external customer’s needs.
Alycia McIntyre-Johnson (AMJ) – Office Manager
AMJ brings her 20+ years of office support, customer service, legal background and human resource experience to Smart Homes to streamline office efficiency. In addition to serving as a reliable contact person to our customers, AMJ manages our company bookeeping and HR needs. She also provides a second level of accounting support in our office.
Along with spending time with her two children and her dog–an Akita named Jada–AMJ enjoys reading books, attending seminars on personal development and attending church.
Jon Ezzo – Logistics Specialist & Customer Liaison
Jon serves as a liaison between our engineering department and our clients–providing planning support to our project managers, and coordinating schedules between our customers and installation teams.
An MSU graduate with over 30 years experience in sports marketing, Jon brings with him a wealth of knowledge and experience in organizing events, resource management and customer service. We’re thrilled to have Jon on the Smart Homes / Smart Offices team!
A tennis pro, if you need help with your backhand, Jon can assist with that as well. He enjoys traveling, fine cuisine, artistic welding and the great outdoors, but his favorite leisure pursuit is spending time with his wife and three children.
Jasmyne A’Lynne – Part-time Administrative Assistant
As a part-time administrative assistant, Jasmyne brings added support to our team by directing calls, preparing documents and assisting with special projects as needed.
A senior in high school, Jasmyne is interested in serving her country as a member of the United States Army upon graduation. She later plans to study medicine, specializing in anesthesiology.
Outside of school and work, Jasmyne enjoys playing volley ball, lacrosse and badminton as well as dancing. A talented artist, she enjoys drawing. Perhaps you’ve even seen her artwork showcased on the Smart Homes / Smart Offices holiday cards for the past two years?
Software & Database Engineering
Bob Scriver – Software Engineer
Bob joined the Smart Homes Smart Offices team in 2013. As a software engineer, Bob writes custom software programs and provides database support to our clients and our own SHSO team.
Bob holds a Bachelors degree in Computer Science from Michigan State University and has over 33 years experience in programming and management services. In addition to his long and accomplished history with the State of Michigan as a software developer and manager, after his retirement in 2002 Bob has been providing contract programming work for private companies as well as the Detroit Public Schools.
When he’s not mentoring youth on the importance of outdoor heritage and conservation, you’ll find him spending time with his family and hunting. Bob, and his lovely wife Lisa, have been married for 44 years and have two sons, Dan and Andrew. They’ve been blessed with two granddaughters, Kaylah and Anabelle. Bob is a self-ascribed hockey fanatic. Every chance he gets, Bob cheers on his granddaughter, Anabelle, who plays AAA hockey in Plymouth for the Compuware girls 12 and Under team. In addition, Bob is an avid walker, completing a half marathon with his loyal walking buddy-Jolly, his three-year-old retriever.
Zach Pauley – IT Programmer
Zach is currently entering his fourth year at Michigan State, in the Computer Sciences program. Zach has studied C++, VBA, SQL and Assembly. Prior to coming to Smart Offices, Zach worked in Computer Tech Support positions, even while attending High School.
Zach is one of our key programmers that can provide advancing customized functionality to our customers that currently utilize Image Premier. With the addition of Zach to our team, he has provided additional functionality to quoting, tracking orders, and creating new features for use for payroll and inventory tracking.
Aside from his internship at Smart Homes Inc./Smart Offices, Zach performs with his Church Choir, playing the Bass Guitar, reading, playing video games, and building the computers to play the games.
Computers & Network Engineering
Will Farnum – Network Engineer/Smart Offices Manager
Will has been working with computers for 15 years.
He worked on computers in the Army and has been employed with various companies, including AOL, and also had his own computer support company. As an experienced computer network admin, Will enjoys anything technology-related.
Ben Crowley – IT Support Specialist Level II
Ben comes to our team with a very strong background in IT technologies, and is in fact very passionate about anything technology related. He has worked professionally in IT support since 1999, and has both an Associates in Computer Support from Lansing Community College and a Bachelors in Computer Networking from Davenport University. Most recently, he spent 7 years with the Charlotte Public Schools Media and Technology department, 5 years running his own IT company, and creates video memorials for Pray Funeral Home in Charlotte. In his “free-time” he loves to further his knowledge in emerging technologies, recreational reading, and traveling with students from Journey House Campus Ministries all over Michigan.
Mark French – IT Support Specialist Level I
Mark joined our Smart Homes/Smart Offices family in December 2012. In addition to providing installation, service and support to our Smart Homes clients, Mark provides IT support for Smart Offices, our technology and business consulting division.
Mark holds a BS in Computer Programming from American Intercontinental University. A veteran and member of the Michigan National Guard, we are grateful for his dedicated service and thrilled to have him as part of our Smart Homes team.
In his free time, Mark enjoys downhill skiing, weight lifting, running and simply just relaxing with friends and family.
Sales & Marketing
Jeff Possanza – Sales Engineer
Jeff began his pursuit in electronics when he became an install technician for a professional dealer of broadcast equipment. Shortly after graduating from Ferris State University with an electrical engineering degree, back when everything was still analog he developed a keen interest in the evolution of analog audio and video to the “digital revolution”. As the industry has continued to develop new digital media technologies and merge Audio/video with networking technology, Jeff has dedicated nearly 25 years of his professional career working with some of the leading industry manufacturers in video servers and control systems. His experience and knowledge are a welcomed addition to our team.
Noreen Harty – Sales Associate
Noreen joined our Sales and Marketing team in January 2013. As a Sales Associate, Noreen works closely with clients to determine their smart technology needs for their home or office and then serves as a liaison between clients and our design team to bring their vision to light.
Noreen holds a BA in Journalism from Michigan State University. Her extensive background in Education, Human Resources and Business to Business Sales, coupled with her strong communication skills and warm personality, make her a wonderful addition to our team.
Noreen is an active volunteer in her community—serving on the fundraising and planning sub-committees for Save the Parks, a group dedicated to preserving Ingham County’s parks and recreational areas. In addition, Noreen enjoys spending time with her husband traveling, biking and taking the occasional “light run” when they compete in half marathons or marathons together.
Maria Ostrander – Marketing Specialist
Since 2000, Maria has worked in public relations and strategic communications. She brings with her a unique perspective having served in both the public and private sectors.
At Smart Homes / Smart Offices, she works closely with our tech support team to assist clients with maximizing their online presence through website analysis, industry benchmarking, strategic marketing plans and content development.
In her free time, Maria enjoys spending time with her husband and daughter, serving her community as a city council member, continuing her journey in Taekwondo, and tending to her honey bees.
Installation Crew
Sean Donahue – Systems Designer
Sean was first introduced to Automation and Custom Installation while living in Portland, Oregon.
Although Sean is a native of the Lansing area, athletic pursuits led him to the West Coast where he took a job with an electrical contractor. He had an opportunity to work with high voltage home wiring as well as low voltage, but his interest in “gadgets” and other technical work made low voltage the obvious choice.
Sean has had the opportunity to work with all manner of electrical systems, including audio and video distribution, home theaters, and control automation. He is a certified Control 4 programmer and has completed course work in fiber optic installation and termination through the FOA (Fiber Optic Association).
During his time off of work, Sean continues to train and coach wrestling, as well as Brazilian JiuJitsu.
Ray Mathews - Installation Engineer
As an Installation Engineer, Ray designs systems, prepares proposals and manages projects. He also provides maintenance support—calibrating systems and equipment to ensure they continue to work optimally.
Ray holds certifications from Control 4, Tech 2, ClearOne, and the Imaging Science Foundation. Although his background and passion originated in audio systems, he has a deep understanding and appreciation for all things AV and automation.
In his free time, Ray keeps his musical ear in tune, and percussion skills honed by getting together weekly with friends who also enjoy playing music. Ask him his favorite genres, and he’ll tell you classic rock, progressive rock, jazz and blues.
Tim Nolen – Lead Electrical Engineer
Tim joined our Smart Homes / Smart Offices family August 2012. As our Lead Electrical Engineer, he is responsible for the oversight and installation of all electrical and cable-related needs associated with control systems projects.
Tim is a state-certified Journeyman and Master Electrician contractor. In addition to his impressive credentials, Tim brings with him a deep commitment to providing customers with a single source of contact to meet their automation installation needs. We’re thrilled to have Tim on our Smart Homes / Smart Offices team!
Ask Tim and he’ll tell you, his greatest joy is being a father. At home, you can find him drawing with his daughters and teaching them the essentials of being a loyal Lions fan, and that saying, “Go Green!” always gets an enthusiastic, “Go White!” in response.
Steve Loll- Security Specialist
Steve joined our Smart Homes/Smart Offices family in December 2012. With over 30 years experience in electronics repair and security, we are very excited to have him on our Smart Team.
As our Security Specialist, Steve provides design, installation and support services to clients seeking customized security systems. Steve will work with you to determine the best solution to address your needs—whether a single camera for your front door or a fully-integrated, multi-zone surveillance system for your home or office.
In his free time, Steve enjoys outdoor winter sports, including snowmobiling and ice fishing.
